At Knowsley Mutual Credit Union, you can only hold one loan at a time — but you can apply to top it up.
A top-up means borrowing more while refinancing your existing loan. Example: If you currently owe £130 and apply for £500, you’ll receive £370. Your new total loan balance will be £500.
Regular Homemaker Top-Up Periods
You can apply for a top-up once your loan balance falls below a certain amount, based on your repayment level: |
Your weekly payment |
Your monthly / four-weekly payment |
You can top-up when you owe less than |
£20 to £29 |
£80 to £119 |
£130 |
£30 to £39 |
£120 to £159 |
£150 |
£40 to £49
£50 to £59 |
£160 to £199
£200 to£239 |
£200
£240 |
£60 to £69 |
£240 to £279 |
£280 |
£70 or more |
£280 or more |
£300 |
Early Homemaker Top-Up Promotions
We also offer seasonal top-ups throughout the year — typically around:
- Easter
- Summer Holidays
- Christmas
Your Homemaker loan balance must have reduced by a minimum of £100 to apply during an early top-up promotion
The dates for 2025 are below
Christmas 2025
Monday 3rd November – Friday 12th December 2025.
Christmas Top Ups are open from Monday 3rd November – Friday 12th December.
We know members have questions about their applications. Please remember Christmas Top Ups are our busiest time and we’re a small team.
Frequent calls or emails slow down loan processing. To help, we’ve created an FAQ with answers to the most common questions.
Please don’t contact us for loan updates. We cannot give individual updates or timescales during busy periods.
Thank you for your patience while we work through applications as quickly as possible.
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You can apply twice during this period if you’ve repaid at least £100 since your last Top Up.
Timescales
- Usual loans: 5 working days.
- Christmas Top Ups: No set timescale due to high demand. Please allow longer.
Eligibility
- Must have a Homemaker Loan.
- Must have repaid at least £100 since your last Top Up.
How much can I apply for?
- 1 child: £625
- 2 children: £1050
- 3 children: £1475
- 4 children: £1900
- 5 children: £2325
- 6 children: £2500
How to Apply
- Apply via the KMCU App (iOS & Android).
- Select Already a Member Sign Up (not Log In).
- You’ll need your member number & up-to-date mobile number.
Checking Application Status
- Track progress in the KMCU App (Requests icon).
- Please allow 24 hours for updates.
- We cannot provide phone/email updates during busy periods.
Receiving Funds
- Signed before 3:30pm: funds same day (by 5:30pm).
- Signed after 3:30pm: funds next working day.
Other Notes
- Offers may be lower if affordability checks suggest so.
- No confirmation email if applying via the app—check status in the app.
- Please avoid duplicate emails/phone calls as this delays processing.
2nd Top Up
- You can apply twice during this period if you’ve repaid at least £100 since your last Top Up.
We’ve put together these FAQs to save you time and help us process applications faster. Thank you for your patience and understanding!
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