A Year of Growth and Change at Knowsley Mutual Credit Union
Over the past year, Knowsley Mutual Credit Union has been on an incredible journey of growth, change, and renewed community focus. As a member‑owned organisation, every decision we make is guided by one simple question: What will make life easier, fairer and more supportive for our members?
Today, we’re excited to share some important updates that reflect that commitment.
A New Home for Our Skelmersdale Office
One of the biggest changes is the relocation of our Skelmersdale office to The Concourse.
This move gives us a more central, accessible location—right in the heart of the community—making it easier for both existing members and new faces to reach us, ask questions, and get the financial support they need.
Our new space allows us to be more visible, more approachable, and better connected to the people we serve every day.
Welcoming Southdene Credit Union Members
Another major milestone this year has been our merger with Southdene Credit Union.
We’re proud to have welcomed former Southdene members into the Knowsley Mutual family, and we’ve been working hard behind the scenes to ensure the transition has been smooth and supportive.
This merger means:
- A stronger, more resilient credit union for everyone
- Wider access to savings and loan products
- Improved digital services
- Continued commitment to serving the Kirkby, Knowsley, Sefton and West Lancashire communities
Most importantly, it reinforces our mission: People first, always.
Expanding Support for Members Across All Areas
Alongside these structural changes, we’ve continued improving the day‑to‑day services that matter most:
✔ Enhanced savings options
Including our popular payroll savings schemes and junior accounts.
✔ Member-focused loan products
Flexible, fair, and built to support life’s ups and downs—from everyday essentials to special events.
✔ Financial wellbeing initiatives
We’ve expanded our presence in schools, workplaces, and community groups to help more people build confidence with money.
✔ Community reinvestment
Our regular prize draws, donations, and local partnerships mean more support going directly back into the towns where our members live and work.
Why These Changes Matter
Every improvement—whether it’s a merger, a move, or a new service—is part of our long-term goal to:
- Be more accessible
- Provide better value
- Offer supportive, ethical financial services
- Continue growing sustainably for members and future generations
As a Credit Union, we don’t exist to make profits for shareholders. We exist for you.
Looking Ahead
There’s still more to come.
With a stronger foundation, a growing membership, and a clearer community presence, we’re excited about the future of Knowsley Mutual Credit Union.
Thank you for your trust, your patience throughout these changes, and your continued belief in what a local credit union can do.
Here’s to the next chapter—one built on community, stability and mutual support.